1. Who we are
Resonii is operated by Chuvashlev Ivan in South Korea. For privacy questions or requests, use in-app Support or email support@resonii.com.
2. Information we collect
- Account: email address, account and authentication identifiers, credentials handled by Firebase Authentication, and the date and version of your acceptance of our terms.
- Profile and preferences: date of birth to establish age, display name, gender, country, optional city, photos, biography, interests, goals, tags, MBTI and social type, discovery preferences, and optional lifestyle answers such as smoking, drinking and communication preferences.
- Interactions: connection requests, messages and their delivery/read state, blocks, reports, profile activity, Spotlight participation and placements, and profile-view history and counts.
- Service and support: support messages, contact details you provide, moderation records, and technical request information used to operate and secure the service. Infrastructure providers may process IP addresses, request timestamps and error information.
- Notifications: if you enable push notifications, a device push token, platform and notification-routing information.
- Purchases: your account identifier, store and product identifiers, receipts or purchase tokens, transaction and subscription history, purchase and expiry dates, renewal, cancellation and refund status, and price/currency information supplied by the store or RevenueCat. Purchase integrations also process app/platform and purchase-related technical metadata. Resonii does not receive your full payment-card number or card security code.
Profile answers may reveal personal preferences. Only provide information you are comfortable sharing, and avoid including private contact details or sensitive information in public profile text.
3. What other members can see
Your public profile can show your display name, age, gender, country and optional city, main photo, biography, interests, goals, tags, MBTI, social type and profile activity. Eligible Premium members may also see additional profile photos. Your date of birth, email, discovery preferences, private lifestyle answers and support conversations are not displayed on public profiles.
Compatibility results are calculated using profile information and selected private answers. Although those private answers are not displayed verbatim to other members, the resulting compatibility scores and details may be shown to them. Messages are delivered to the members you communicate with. Depending on membership, other people may see that you viewed their profile.
Your profile may appear in Discover and, if you opt in, World Spotlight, subject to your settings, blocks and moderation. Other members may retain copies of information you have shared with them; account deletion cannot remove copies outside our service.
4. Why we use this information
We use information to create and secure accounts; establish adult eligibility; display profiles and calculate compatibility; provide discovery, messages, notifications and profile-view features; manage and verify subscriptions; analyse subscription performance; moderate reports and prevent abuse; answer support requests; process deletion requests; and meet applicable legal obligations.
Optional profile answers, photos beyond the required profile information, city information and push notifications are your choice. You can edit or clear optional profile information using the available settings and disable push notifications in your device settings. Where applicable law requires separate consent or another legal basis for a particular processing activity, that requirement applies in addition to this policy.
5. Premium subscriptions and RevenueCat
Google Play processes Android Premium payments. On iOS, payments use the App Store when purchases are available. We use RevenueCat to manage purchase records, restore purchases and verify subscription status. The store provides purchase information to RevenueCat, and our server independently checks that information before granting or removing Premium access.
The current integration identifies you to RevenueCat using your Firebase account ID rather than your email address. It does not send your profile photos, messages, lifestyle answers or account password to RevenueCat. Our server stores the subscription status, store, validity dates and verification timestamps needed to manage access, including whether a purchase is a sandbox test.
RevenueCat also provides purchase and subscription reporting. For information about its data handling, see RevenueCat's privacy information. When RevenueCat processes purchase data for Resonii, contact us with privacy requests so we can coordinate them with RevenueCat.
Deleting a Resonii account or requesting deletion of purchase-management data does not automatically cancel a store subscription. Manage or cancel it separately in your Google Play or Apple account.
6. Service providers and disclosures
- Google Firebase / Google Cloud: authentication, database, photo storage, hosting and server functions, including account, profile, communication and subscription-access data.
- RevenueCat: account identifiers and purchase/subscription data for validation, restoration, access management and subscription reporting.
- Google Play / Apple App Store: store purchases, billing and subscription management under the applicable store's terms.
- Expo and platform push services: device push tokens and routing information for optional notifications. Resonii's push payloads do not include your chat message text or the sender's display name.
- Resend: recipient email addresses and authentication emails for delivery of verification codes. Messages you send to our support email are also processed by our email-hosting provider.
Authorised operators access information when needed for support, safety, moderation and operation. We may disclose information when legally required or necessary to respond to abuse or protect users. Information you choose to share with other members is handled as described above.
7. Processing locations
Our service providers may process information outside South Korea. Resonii's current Firebase server functions run in the Europe West 3 region (Germany); other storage, authentication, email, purchase and notification services may operate in different locations. We use provider access controls and contractual data-protection arrangements where applicable. Processing locations and any additional disclosures or consents required for international transfers depend on the service and applicable law.
8. Retention and deletion
We keep account, profile and associated communication data while your account is active and needed to provide the service, subject to operational limits and applicable obligations. You can request account deletion in Profile → Settings → Delete account. If you cannot access the app, email support@resonii.com from the address associated with your account. We may verify ownership before acting. See our account deletion instructions.
After an in-app deletion request, your profile becomes unavailable and a server-side cleanup process removes the Firebase login, profile, photos, messages, support records, notifications data and account-linked subscription-access state. Cleanup can retry if an operation fails. A technical marker limited to your account ID and cleanup status/timestamps is kept for 30 days after cleanup, then scheduled for removal to prevent delayed requests from restoring the account. Anonymous financial totals may remain without your account identifier.
The account-deletion process also sends a request to RevenueCat to delete the customer record and associated purchase-management data linked to your account. RevenueCat processes deletion asynchronously. If the request fails, our server keeps the task pending and retries; you do not need to make a separate request or sign in again. If you need help with a deletion request, contact support@resonii.com. Purchase records held by Google or Apple are subject to their own privacy and retention rules, and account deletion does not cancel a store subscription.
Security and service-provider logs may remain subject to their configured retention periods. We do not promise that every provider's logs or backup copies disappear immediately when an app account is deleted. Any information retained for a legal or security reason is limited to what is necessary for that purpose.
9. Your choices and rights
You can edit your profile, change discovery and Spotlight settings, block members, report content, disable device notifications and request account deletion. You may request access, correction or deletion of personal data, or object to or request restriction of processing where applicable, through in-app Support or support@resonii.com. We may need to verify your identity. Do not send your password, verification code or full payment-card details.
Applicable law may provide additional rights, including withdrawal of consent and complaints to a competent privacy authority. Withdrawing permission for processing necessary to provide a feature may prevent us from providing that feature.
10. Security and age
We use HTTPS connections, authentication and server-side access controls. Access is restricted according to the needs of the service. These measures do not guarantee absolute security, and private messages are not represented as end-to-end encrypted.
Resonii is for adults aged 18 and older. We do not knowingly permit minors to use the service. Report a suspected minor through the app or contact support@resonii.com.
11. Changes and contact
We may update this policy as the service evolves. Material changes will be communicated where required. The date above identifies the latest revision. Questions and privacy requests: support@resonii.com.